Articles

The IA Conference '26: These are my people (and they're odd)

April 26th, 2026 — A week after IAC26 and I'm still going through my notes: the talks, the people, and why this nerdy little conference keeps getting it right.

Counting Community: The DrupalCon take nobody asked for

April 13th, 2026 — Twenty-five years of Drupal, a community worth examining, and an overdue soapbox.

It Depends: A website context primer

March 27th, 2024 — "It depends" is the most honest thing a strategist can say. Here's what it actually depends on.

Orientation & Wayfinding: A quick overview

March 3rd, 2023 — Users need to know where they are and where they can go. If your site doesn't tell them, they'll leave.

Pens, paper & personalities

September 23rd, 2022 — A roundup of the writing tools, notebooks, and digital gear that a team of remote professionals actually uses. Opinions are strong.

Paper prototyping for websites & digital products

June 22nd, 2022 — The fastest way to find out you built the wrong thing is to build it. Paper prototyping lets you fail earlier and cheaper.

From Squiggles to Straight Lines: Sketching during strategy and UX work

April 29th, 2020 — Sketching isn't a design skill; it's a thinking skill. Here's why pen and paper still belong in your process.

What Jack Handey's Deep Thoughts taught me about UX

June 1st, 2018 — SNL's most absurdist writer accidentally wrote a UX process guide. Here's what Jack Handey taught me about discovery, research, and design.

Beware these nine design elements your front-end developers hate

January 9th, 2017 — Designers and developers want the same thing: a great final product. Here's what happens when beautiful designs meet implementation reality.

Ten Superb Ergonomic Workstations

November 4th, 2016 — Ten Lullabots show how they've set up their home offices for the long haul. Geek out on sit-stand desks, treadmill setups, DIY solutions, and anti-fatigue mats.

UX For Brains: Eight ways psychology can improve your design

August 9th, 2016 — You know users are imperfect. Now do something about it. Eight practical ways to design with human limitations instead of against them.

UX for Brains: Let's be honest, people suck

March 9th, 2016 — Users have bad memory, short attention spans, and sky-high expectations. Psychology explains why, and why that's actually your problem to solve.